Our insurance claim process

It will take only a few minutes to submit a claim on your home and/or auto insurance. Make sure you have your policy number before you get started. We’ll just want to know who you are, what happened and when, plus what you’re claiming for.

You can also call us directly at 1-866 MYAVIVA (1-866-692-8482) or contact your broker to report your insurance claim.

Are you an RBC Insurance Customer? You can select Submit your auto claim or Submit your property claim below or call 1-800-769-2526.

Are you a Lifestyle Customer? You can call us directly at 1-888-384-4545.

For Ovation or RBC Private Insurance claims, please call 1-855-284-8211.

For Aviva Cyber Insurance for your household claims, please call 1-844-498-1999.